Privacy policy
Effective 30 September 2026 · Published by Waslio Connect ("we", "us")
Waslio is a mobile app that connects to an Odoo server chosen by you or your employer. This page says what happens to information when you use it. The short version: your business data goes between your phone and your Odoo, not through us.
What stays between your phone and your Odoo
- Your Odoo data (customers, quotations, invoices, stock, messages, timesheets and so on) is loaded from your Odoo server onto your phone, so the app is quick and works offline. It is stored on your phone in the app's private storage. We do not receive it.
- Your sign-in is the Odoo address, database name, your login and an API key you create in Odoo. The key is kept in your phone's secure storage (iOS Keychain or Android Keystore) and is sent only to your Odoo server.
- Photos and files you take or choose (for example a customer's purchase order, a receipt or a delivery photo) are uploaded to your Odoo. We do not receive them.
- Camera access is used to scan barcodes and to take photos when you ask for it. Images are not sent anywhere except to your Odoo when you attach them.
- Ask AI (Odoo 19 and later) sends your question to the AI assistant of your own Odoo. Which AI provider your Odoo uses is decided by your Odoo administrator, not by us.
Your employer or the company that runs your Odoo decides what is kept in Odoo and for how long. Ask them about that data.
What we receive
Only two things reach services we use, and neither contains your Odoo data:
- Crash reports, through Sentry. If the app crashes or a screen breaks, it can send the error, the app version, your phone model and operating system version, the Odoo version and edition (for example "19.0 Community"), and whether a session ended in a crash. Before sending, the app removes web addresses, email addresses, phone numbers, keys and your Odoo server name from the error text, and does not send screenshots, your name, your Odoo login or your IP address. You can switch this off in You → Send crash reports.
- App updates, through Expo (EAS Update). The app asks Expo's update service whether a newer version of the app's code is available, which shows Expo the app's identifier, version and platform, and your device's network address, as any internet request does.
We do not run advertising, we do not track you across apps or websites, we do not build profiles, and we do not sell information. Waslio does not have accounts with us.
Your choices and rights
- Erase data on your phone: You → Sign out → Sign out & erase removes the sign-in and all Odoo data the app stored on the phone. Deleting the app does the same.
- Turn off crash reports in You → Send crash reports.
- Crash reports are not linked to your name or account, so we usually cannot tell which report is yours. If you think one concerns you, write to us and we will look and delete what we can identify. Depending on where you live you may also have the right to access, correct or delete information about you, and to complain to your data protection authority.
How long we keep it
Crash reports are kept for up to 90 days, then deleted. We keep nothing else.
Children
Waslio is a business tool and is not directed at children.
Changes
If we change this policy we will update the date above. If a change affects what we receive, the app will tell you.
Contact
Waslio Connect, France · founder@waslioconnect.com